The service you love is serving you better.
At FX Business Technologies, we’re always looking for ways to improve the way we support our clients. Whether it’s upgrading technology, enhancing customer service, or streamlining internal processes—our goal remains the same: delivering reliable, responsive service to you.
As part of this ongoing commitment, we’re currently streamlining some of our internal systems between our Cairns-based FX Business Technologies office and the Townsville-based XRX Business Centre.
What Does This Mean for You?
We know how important trust and consistency are in business relationships. So here’s the most important part:
Nothing changes in the way we deliver service to you.
You’ll continue to be supported by the same local, trusted account managers and technical service team you’ve come to rely on. This update simply improves how we handle the admin side of things, so we can respond even faster and more efficiently.
What Might Look a Little Different:
As part of this update, you may notice a few changes in communication, such as:
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- Emails may now come from: accounts1@xrx.com.au
- Phone calls may come from our Townsville office: (07) 4759 9499
Rest assured, these are trusted extensions of our team, helping to lighten administrative load and ensure nothing slips through the cracks.
Your Relationship with Us Remains Our Priority
We’re proud of the strong relationships we’ve built with our clients throughout Cairns and North Queensland. This system update is designed to support our team behind the scenes—so we can continue delivering the same personal, responsive, and professional service you’ve always received.
If you have any questions or would like to chat about this update, please feel free to:
📞 Call us on (07) 4044 7900
📧 Email: sales@fxcairns.com.au
Or reach out directly to your account manager
Thank you for your continued trust and support. We’re excited about the improvements this change will bring—and we’re here whenever you need us.
The FX Business Technologies Team
