Service and Support

 

FX Service and Support (1)

Exceptional Service. Unrivalled Support. Every Step of the Way.

At FX Business Technologies, we do more than provide industry-leading technology — we deliver end-to-end support that ensures your business runs smoothly, efficiently, and without interruption. Our team of dedicated experts is committed to keeping your business connected, productive, and one step ahead.

With over 40 years of experience supporting businesses across Cairns and Northern Queensland, we know what it takes to keep you moving. From the initial setup to ongoing maintenance, our local support team is always on hand to provide fast, reliable service when you need it most.

 

What We Offer:

Technical Support & Troubleshooting
Got a problem? Our experienced technicians are only a call away. Whether it’s remote assistance or on-site support, we ensure fast resolution so you can stay productive.

Managed Print Services
Say goodbye to printer downtime and unexpected costs. Our managed print services keep your devices running at peak performance, with auto-toner deliveries, regular maintenance, and proactive monitoring.

Business Phone Systems & NBN
Your business can’t afford to miss a call. With our business phone systems and Aussie Broadband NBN, we provide uninterrupted connectivity, enhanced features, and remote support to ensure you’re always connected.

Document Scanning & Cloud Storage
From digitising important documents to creating cloud-based archives, our secure scanning solutions give your team instant access to information, whether they’re in the office or working remotely.

Interactive Screens & Collaboration Tools
Modern workspaces demand modern solutions. From CommBox interactive screens to collaboration tools like Microsoft Teams and Webex, we create connected workspaces that bring remote and in-room teams together.

 

Why Choose FX Business Technologies?

🔹 Fast, Local Support: No overseas call centres — just real people, right here in North Queensland, ready to help.
🔹 Proactive Monitoring: We detect issues before they become problems, saving you time and stress.
🔹 Tailored Solutions: Every business is different, so we offer custom solutions that fit your unique needs.
🔹 Trusted Expertise: Over 40 years of industry experience and trusted by thousands of businesses just like yours.

 

Setup Remote Service and Support

Go to our remote service and support page to get the Splashtop software

Remote Support

 

 

Need Help setting up Support?

We’re just a call or a click away. Contact us for fast, reliable assistance or to learn how we can streamline your business with world-class technology and unbeatable support.

Email:  swc@fxcairns.com.au

Phone :  (07) 4044 7900